Support
Booking questions, day-of-tour help, or anything else — reach the City Rocker Tours team directly.
Quick Links
Most questions are answered here before you need to message us.
Browse the FAQ
Booking, payment, cancellations, and what to expect on tour day.
Booking Help
Trouble with the request form, availability, or confirming a date.
Day-of-Tour Issue
Running late, can't find your guide, or need to reach us urgently — message us, don't email.
Send Us a Message
For anything not covered above — we typically reply within one business day.
Direct Contact
Response time
Email: within 1 business day · LINE/WhatsApp: same day
Hours
Monday~Sunday: 9:00-16:00